Shipping Policy
Shipping Policy - the basics
1. Shipping Locations
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We currently ship across India and selected international locations.
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International delivery availability and costs will be shown at checkout.
2. Processing Time
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Orders are usually processed and dispatched within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed the next business day.
3. Delivery Timelines
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Domestic Orders (India): 3–7 business days, depending on your location.
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International Orders: 7–15 business days, subject to customs clearance and courier timelines.
Note: Delivery times are estimates and may vary due to courier delays, strikes, or unforeseen circumstances.
4. Shipping Charges
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Shipping charges are calculated at checkout based on weight, destination, and courier service.
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From time to time, we may offer free shipping promotions.
5. Tracking Your Order
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Once shipped, you will receive a tracking number by email/SMS to monitor your delivery.
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Please allow 24 hours for the tracking link to update.
6. Failed Deliveries / Wrong Address
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Please ensure your shipping address is correct before checkout.
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If a package is returned due to an incorrect address or repeated failed delivery attempts, reshipping costs will be borne by the customer.
7. Damaged or Missing Items
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If your package arrives damaged or items are missing, please contact us within 48 hours of delivery with photos/videos.
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We will investigate and arrange for a replacement or refund as per our Returns & Refund Policy.
8. International Duties & Taxes
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For international orders, customs duties, import taxes, and local delivery charges (if any) are the responsibility of the customer.
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We are not responsible for delays caused by customs.
9. Contact Us
For shipping-related questions, please contact us